Polychem Industries Privacy Policy
Effective Date: 20th March 2024
At Polychem Industries, we are committed to protecting the privacy and security of your personal information. This Privacy Policy outlines how we collect, use, disclose, and protect the information you provide to us when you interact with our website, products, services, or otherwise engage with us. This Privacy Policy complies with the regulations set forth by the Office of Data Protection in Kenya.
Information We Collect:
a. Personal Information: We may collect personal information such as your name, address, email address, phone number, and other contact details when you provide them to us voluntarily.
b. Transactional Information: When you make a purchase or engage in transactions with us, we collect information related to those transactions, including the products purchased, payment details, and shipping information.
c. Website Usage Information: We collect information about how you interact with our website, such as your IP address, browser type, device information, and pages visited, through the use of cookies and similar tracking technologies.
d. Other Information: We may also collect other information you provide to us voluntarily, such as feedback, comments, or inquiries you submit to us.
Use of Information:
a. Personalization: We may use the information collected to personalize your experience with our products and services, including providing tailored recommendations and marketing communications.
b. Transaction Fulfillment: We use transactional information to process your orders, fulfill your requests, and provide customer support.
c. Communication: We may use your contact information to communicate with you regarding your inquiries, orders, or to send you marketing communications, promotions, and updates about our products and services.
d. Analytics and Improvement: We use website usage information to analyze trends, monitor the effectiveness of our website, and improve our products, services, and user experience.
e. Legal Compliance: We may use and disclose your information as required by law, regulation, or legal process, or to protect our rights, property, or safety, or the rights, property, or safety of others.
Disclosure of Information:
a. Service Providers: We may share your information with trusted third-party service providers who assist us in operating our website, conducting our business, or servicing you, provided that they agree to keep your information confidential and use it only for the purposes for which we disclose it to them.
b. Legal Requirements: We may disclose your information when required to comply with applicable laws, regulations, or legal processes, or to respond to lawful requests from public authorities.
c. Business Transfers: In the event of a merger, acquisition, reorganization, or sale of assets, your information may be transferred or disclosed as part of the transaction. We will notify you via email and/or prominent notice on our website of any change in ownership or uses of your personal information, as well as any choices you may have regarding your personal information.
d. With Your Consent: We may disclose your information to third parties with your consent or at your direction.
Data Security:
a. We implement appropriate technical and organizational measures to safeguard your personal information against unauthorized access, disclosure, alteration, or destruction.
b. However, no method of transmission over the internet or electronic storage is 100% secure. Therefore, while we strive to protect your information, we cannot guarantee its absolute security.
Your Rights:
a. You have the right to access, correct, or delete your personal information. You may also have the right to restrict or object to the processing of your information or to receive a copy of your information in a structured, machine-readable format.
b. You can exercise these rights by contacting us using the contact information provided below.
Changes to this Privacy Policy:
a. We reserve the right to update or modify this Privacy Policy at any time. Any changes will be effective immediately upon posting the revised Privacy Policy on our website.
b. We encourage you to review this Privacy Policy periodically for any changes. Your continued use of our website or services after the posting of changes constitutes your acceptance of such changes.
Contact Us:
If you have any questions, concerns, or complaints about this Privacy Policy or our privacy practices, please contact us at:
Polychem Industries
Mlolongo
P.O. Box 79156-00400 Nairobi, Kenya.
Info@polychemindustries.biz
+254 715 528 776
By using our website, products, or services, you consent to the collection, use, and disclosure of your information as described in this Privacy Policy.
